History with Kendall: I've been with Kendall since March 2005. I also worked for years with the Romania group but not when it was acquired by Kendall.

Favorite Experience at Kendall: It has been developing the Client Care Center from the ground up.

Your philosophy or favorite quote:
"Every sinner a future; every saint a past!" -Unknown.
"The least expensive knowledge you will ever acquire is that which was discovered by someone else first." -someone's father

History with Kendall: With absolutely no background with cars, I started in sales at Honda/Acura in 2001. I didn't even know what an alloy wheel was. In 2003, I took over the internet sales program with Honda/Acura, which was in its infancy stages. They told me it wouldn't take much of my time and to use the computer in the Service Department's customer service waiting area (when it was available). The program grew and then kept on growing. It eventually became the model for what we currently use at the Client Care Center. I accepted the position of Manager here in 2007.

Favorite Experience at Kendall: Delivering a new Honda Pilot to a family at Christmas. It was a surprise present from their parents, who lived elsewhere. I videotaped giving them the keys at the front door and sent the tape to their parents. It made for a great Christmas that year.

Your philosophy or favorite quote:
Treat others the way you would like to be treated.

History with Kendall: In 2002 I started as a Receptionist then went to Sales Assistant for our Dodge/Chrysler/Jeep Dealership in Cottage Grove. I am the Administrative Manager for the Client Care Center where I have been since it began.

Favorite Experience at Kendall: I truly believe that the Longevity Breakfast was a real highlight in my employment with Kendall. I have never spoken in front of 550 people before, and being an Ambassador representing Kendall has been a real privilege. Thanks!!

Your philosophy or favorite quote:
My philosophy in life is that there is no greater gift one can give but their time.

History with Kendall:I started working for Kendall on 2/2/2007. I became a Supervisor on December 2007.

Favorite Experience at Kendall: It was my first "long distance" appointment. A client emailed in and I was lucky enough to get him on the phone that morning, after a long and lengthy conversation he stated that he would fly in to check out the truck I had told him that we had in stock. That was the first "clue" I had that he was "far, far away". After setting up the appointment with our IM at the dealership, this client actually flew in from Florida (where he was working at that time) to the Portland Airport, rented a car from there and drove to our Dodge Dealership in Cottage Grove. After turning in the rental at the local Hertz, he bought the truck and drove it all the way to his home in Ohio. Seems that the diesel Dodge Ram he purchased from Kendall is not readily available in the state of Ohio.

Your philosophy or favorite quote:
There is nothing in this world that you cannot do……….as long as you put your whole mind, heart and soul into doing it.

History with Kendall: I started working for Kendall in February of 2008 as a Client Care Specialist. As of Sept. 2009 I became a Senior Client Care Specialist.

Favorite Experience at Kendall: My favorite experience would be when I worked with a client from California for months who was looking for a Toyota Tundra. Our Internet Manager and I finally worked out a deal about 3 months from our first contact only through email. He came up and met with our Internet Manager, Mike, and Mike brought him over to my department so I could meet him as well. He was very appreciative of all the effort and time we took to find him the perfect truck.

History with Kendall:I began working here at the CCC in May 2007.

Favorite Experience at Kendall: Kendall is the first company I've worked for that genuinely cares for both its customers and its employees. I love the feeling of working for a company I truly believe in.

Your philosophy or favorite quote:
"I am the wisest man alive, for I know one thing and that is that I know nothing." -Socrates

History with Kendall:I started as a salesperson at the Chevy store in September of 2005. I began as a Client care specialist a couple years ago when the CCC was brand new.

Favorite Experience at Kendall: Helping find a car for the client's 25th Wedding Anniversary which was a surprise for the wife. The look on her face was priceless and you would have thought they just got married for the first time.

Your philosophy or favorite quote:
Anything is possible. Failure is opportunity.

History with Kendall: I came to Kendall from Romania Chevrolet where I was a Customer Relations Manager/BDM.

Favorite Experience at Kendall: A customer of mine decided to trade-in his Toyota Tacoma, V-6, 5-spd, X-cab, 4x4, TRD after less than 3 years and very few miles to buy an SUV even though he added some nice options to it. I helped him purchase a new Hyundai Tucson and bought the Tacoma.

Your philosophy or favorite quote:
"No matter where you go, there you are."

History with Kendall: I spent a little over a year as a Kendall Client Care Specialist, which I found to be both challenging and rewarding. Since February I have taken over the position of IT support for the Client Care Center which has proven to be a great opportunity to develop new skills.

Favorite Experience at Kendall: watching and participating in the success and evolution of the Client Care Center.

History with Kendall: I have been working as Kendall Client Care Specialist since February, 2007.

Your philosophy or favorite quote:
Do unto others as you would have others do unto you

History with Kendall: I started with Kendall Ford in July of 2003. Then, transferred to Kendall Dodge where I spent five great years. I spent a short time at Kendall Subaru before finding a home at the Client Care Center in February 2009.

Favorite Experience at Kendall: Being part of the best Christmas blooper! I played the role of accomplice, to a husband who got his wife's Christmas present (Dodge Charger FT) stuck in the back yard. I learned two important lessons that day: Rear wheel drive vehicles do NOT have traction on wet grass and it IS possible to destroy a beautiful yard with one car.

Your philosophy or favorite quote:
"Do or do not, there is no try" -Jedi Master Yoda

History with Kendall: 4th week and love my job.

Your philosophy or favorite quote:
Treat others how you want to be treated. Not treat others the way they treat you. Do it all with an excellent attitude.

Favorite Experience at Kendall: The first day I came to work I had to drop my sister's car off at the Collision Center, because I totaled it the night before. I love all the barbeques we have.

Your philosophy or favorite quote:
"Blessed are the happy go lucky boys and girls." -Kurt Vonnegut, Jr.

Your philosophy or favorite quote:
"In the hopes of reaching the moon people fail to see the flowers that blossom at their feet." -Albert Schweitzer

History with Kendall: I began in the Client Care Center in May of 2007.

Favorite Experience at Kendall: Meeting and working with the nicest and friendliest group of co-workers.